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The Key to Giving and Receiving Negative Feedback

The Key to Giving and Receiving Negative Feedback

Rich was a plant manager with a 10,000-person workforce producing a billion dollars of product per year. He was a pro at his craft and highly respected in his industry. I met with him and his team weekly as an organization development consultant for a couple of years. Someone from HR asked him to participate in a new program called “360 Feedback.” He had never heard of such a thing but thought it seemed worthwhile. “After all,” he told me, “feedback is the breakfast of champions!”

Tough Love Performance Reviews, in 10 Minutes

Tough Love Performance Reviews, in 10 Minutes

There’s growing evidence that conventional performance reviews are not working. According to a CEB analysis, organizations can only improve employee performance 3% to 5% using standard performance management approaches. Last fall, 53% of human resources professionals in a Society for Human Resource Management study gave a grade between B to C+ when rating how their organization managed performance reviews. Only 2% gave an A to their organization. As a result of findings like these, some companies are doing away with annual performance reviews altogether.

The Most Overlooked Way of Stimulating Team Creativity

The Most Overlooked Way of Stimulating Team Creativity

Fostering a workplace environment that’s conducive to creativity is a top priority for many companies—and it’s no surprise why. The companies dubbed most creative actually outperform their counterparts in revenue growth and market share, and they’re 50% more likely to be market leaders.

The Reason Smart People Sometimes Struggle with “Aha” Moments

The Reason Smart People Sometimes Struggle with “Aha” Moments

I’m increasingly jealous of people with fantastic working memories — as psychologists define it, the ability to ”hold and manipulate information in a temporary active state.” These people can get where they’re going without constantly staring at the GPS, can remember new people’s names from the beginning to the end of the conversation, and don’t have to re-read the recipe between every added teaspoon. How nice that must be! How freeing!

The 5 Pillars Of Relationship Capital Leadership

The 5 Pillars Of Relationship Capital Leadership

New research from Accenture Strategy shares a powerful vision of the attributes of true agile businesses. Firms that are able to foresee change; react and respond faster than competitors, and adjust their strategies and processes in the wake of disruptive occurrences.

There’s a Difference Between Cooperation and Collaboration

There’s a Difference Between Cooperation and Collaboration

Everyone seems to agree that collaboration across functions is critical for major projects and initiatives. The reality, however, is that meshing the skills and resources of different departments, each focused on its own distinct targets, to achieve a larger organizational goal is much easier said than done. In fact, it takes much more than people being willing to get together, share information, and cooperate.

 

The Focused Leader

The Focused Leader

Attention is the basis of the most essential of leadership skills—emotional, organizational, and strategic intelligence. And never has it been under greater assault. If leaders are to direct the attention of their employees toward strategy and innovation, they must first learn to focus their own attention, in three broad ways: on themselves, on others, and on the wider world.

Tackle Bias in Your Company Without Making People Defensive

Tackle Bias in Your Company Without Making People Defensive

If you are working on launching or accelerating a push for more gender balance in your company, you need to focus on the opportunity – not the problem – to engage others. Approach the conversation by first laying out a set of future objectives, targets, and milestones. Then describe how gender balance is a key lever to help you reach those goals. It helps to consider a few questions: 

Things outside my control

Things outside my control

The truth about success

The truth about success

The truth about success

The Mistake Most Managers Make with Cross-Cultural Training

The Mistake Most Managers Make with Cross-Cultural Training

Mark is an HR director looking to improve his company’s cross-cultural skills, especially in Germany where his company is doing an increasing amount of business. After considerable research, Mark hires a firm to deliver a training solution that seems like just what the doctor ordered. It’s a tool that enables employees to discover their “cultural profile” and then compare that profile to those from a range of other cultures.

The Authenticity Paradox

The Authenticity Paradox

To grow as a leader you must dive into projects and activities, interact with different kinds of people, experiment with new ways of getting things done – and try out various leadership styles. Most learning involves some form of imitation (and understanding that nothing is “original”). So stop viewing authenticity as an intrinsic state. 

Things I Wish They Taught in College

Things I Wish They Taught in College

Now that I've been out of college for few years, there's a list of courses I wish they taught.

The Characteristics Of The Most Successful Teams

The Characteristics Of The Most Successful Teams

The best teams share two common attributes, according to MIT research:  1)cRelatively equal contribution by each member.  2) Members with high emotional intelligence

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